Frequently Asked Questions

We thought you'd ask.

Everything you want (and deserve) to know before joining the mix.

The Basics

A friendship matchmaking service for moms of young kids and moms to be in South Florida. No swiping, no algorithms, no awkward group events. Our team personally reviews every profile, handpicks one match for you, and arranges the meetup.

Moms of young kids (5 years and younger) and moms-to-be living in Broward and Palm Beach Counties.

No. Mama Match is strictly platonic. We match moms with potential best friends, not partners.

Because profiles lie and chemistry doesn't happen on paper. You won't know who you're meeting until you get there. That's not a typo, it's the whole point. It removes the prejudging that kills most potential friendships before they start.

Pricing + Payments

You pay a one-time concierge fee of $149 to join the mix. Your intake survey, intro call, identity verification, and first match are all included. After that, each new match is $49, paid only when you confirm. No confirmation, no match fee.

Absolutely! All payments go through the secure third-party Stripe Payments. We do not have access to or save any of your payment information ourselves.

We don't offer refunds if you simply don't click with someone. Even with careful consideration for a potential connection on paper, it's possible two people don't actually click in person. That's okay! Sometimes we have to plant a few seeds to see where the flowers grow. That said, we absolutely do offer a refund for situations including: matching with an existing friend or a no-show on the day of your meetup. Check out our full Refund Policy for details.

The Process

It varies. We'd rather take longer and get it right than rush a mediocre match. Quality over speed, always. We'll keep you posted along the way.

We coordinate both schedules and arrange a meetup at a public spot that works for you both. Two verified women, handpicked for each other, finally in the same room. Afterward we check in with each of you.

Questions about your life, your kids, your interests, and what you're genuinely looking for in a mom friend. Think of it as your introduction to our matchmaking team. The more honest you are, the better your match.

That's possible. The wait means we haven't found the right person yet, not that we forgot about you. When your match arrives, it's because we genuinely believe in it. We'd rather wait for the right one than rush you into the wrong one.

When we find your match we will reach out to let you know. You have 48 hours to confirm you're still available and interested.

Life can get hectic, especially as a mama. If the timing isn't right, no worries. Just let us know. You'll stay in the mix.

Not at all. Some moms prefer a kid-free coffee first so they can actually finish a sentence. Others love a playdate from the start so the whole crew can meet. You tell us what works for you and we'll coordinate accordingly.

Matches

Absolutely! And we encourage it. Think about the friendships you had before kids. One friend was your gym buddy. Another was your Netflix-and-do-nothing person. Someone else was always down for a night out. Not every person checks every box, and she shouldn't have to. We match you based on everything you shared in your application. Different details lead to different people. A match for Saturday morning coffee could look different than a match for a mom's night out or someone to drag to your favorite workout class. The more matches you make, the more you build something really special: motherhood filled with women who show up for exactly what you need, whenever you need it. That's the whole point.

Not every first meetup turns into an instant friendship. That's true of all great relationships. Either way, when she's your person you'll wonder how you ever did this without her. Real connections take time, and we made this match with genuine intention. If she's not your person and you'd like to meet someone new, we're here for you mama.

It's a small world, and we know it. Your match might not be a total stranger. She might be the mom you've smiled at during drop-off but never actually talked to, or a familiar face from a group you're both in. Your bff could be right in front of your face. Sometimes all it takes is the right opportunity to finally get to know her for real.

We do everything we can to ensure we're setting you up with someone new, but it's possible we connect you with an existing friend we're not aware of. Have a laugh together about it and take the time you've carved out in your busy schedule to enjoy your friend's company! Then check out our Existing Friend Rematch Policy to submit a rematch request and meet someone else, on us.

Before we make any match, we ask every member to share their existing local mom friendships. You're paying to meet someone new and we take that seriously.

Trust + Safety

Every mama completes government-ID verification and liveness check through the secure third-party Stripe Identity. She is exactly who she says she is.

We take your safety seriously. Every mama's identity is verified. We review every single intake personally and chat with each mama individually. Every meetup is coordinated by our team at a public, mutually agreed upon location. We've built layers of protection into every step of this process. You deserve nothing less.

Public places only, in Broward or Palm Beach. We arrange the details and share them with both of you in advance.

Friendship chemistry is real and sometimes it's just not there. That's okay, and it's not a failure. Tell us what was off and we'll use it to make your next match sharper.

All your questions answered.

One left: What are you waiting for?